AZAVA Sample Forms

	Sample Forms
	This collection of sample forms is made possible from our generous AZAVA members. It will guide you in creating or revising your own forms. No need to reinvent the wheel here! Additional forms will be added as they become available through the listserv.
	Find most recent listserv attachments here.

	Volunteer Survey 2009 QuestionsVancouver - A Survey from the Vancouver Aquarium for volunteers to evaluate their experience in the program.
	Here is a list of publications that Lincoln Park Zoo found helpful when considering the volunteer interpreter (docent) program:
Cox-Petersen, A. M., Marsh, D., Kisiel, J., and Melber, L. M. (2003). Investigation of guided school tours, student learning and science reform recommendations at a museum of natural history. Journal of Research and Science Teaching, 40, 200-218.
VanPeenen, V. (2006). Reid park zoo volunteers take on elephant animal-rights activists. Proceedings from 2006 Annual Meeting of the Association of Zoos and Aquariums.
Tielgiesky, S. (2005). Barriers to live animal handling training for zoo volunteers. Unpublished doctoral dissertation, The University of Arizona.
Mortan, S. & Yalowitz, S. (2003). Evaluating the kelp forest feeding program at the Monterey Bay Aquarium. Visitor Studies Today, 6, 6-9.
Mony, P. (2007b). Learning at the Zoo: Message Communication Through Docent-Visitor Interactions. Proceedings from the 2007 Annual Meeting of the Association of Zoos and Aquariums.
Meluch, W. (2003). Lemur Forest Exhibit Summative Evaluation. [Visitor Studies Services] San Francisco Zoo.
Lindemann-Matthies, P. and Kamer, T. (2005). The influence of an interactive educational approach on visitors' learning in a Swiss zoo. Science Education, 90, 296-315.


		Administration
	Volunteer Management Guide	Name Badge - British Columbia Wildlife Park	Common Pitfalls of Volunteer Programs - Baker
	10 Commandments for Motivating Vol.	Addressing Difficult Topics	Sample Orientation Agenda - Baker
	Volunteer Department Placement Inquiry	Proposal-Volunteer Database	Presentation Notes - Baker
	VC Interview Questions - Virginia Living Museum	Summary-Volunteer Management Options.xls	Hour Trends - Detroit Zoo
	VC Interview Questions 2- Virginia Living Museum	Supervising Workshop Outline	Volunteer Brochure - Carolina Raptor Center
	Volunteer Manual-Virginia Living Museum	VC Writing Exercise- Virginia Living Museum	Staff Volunteer Training - Birch Aquarium
	Docent Council Bylaws - San Antonio Zoo	Training Staff to Work with Volunteers - Indianapolis Zoo	Results TB Survey - Submitted by San Antonio Zoo
	Diversity - Tennessee Aquarium	Letter to Docents & Volunteers	CVA Promotional Flyer
	Birthday Party Instructions - Seattle Aquarium	Example Check-In form from Vancover Aquarium	Request for Volunteers Form
	Correcting Volunteers (Carolina Raptor Center's "green" form).


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		Volunteer Agreements
	Volunteer Agreement	Student Agreement- Alaska Sealife Center	Volunteer Service Agreement - Indianapolis Zoo
	Agreements for Volunteers - Santa Barbara Zoo	Annual Agreement/Commitment - Cleveland Metroparks Zoo	Volunteer Pledge - Aquarium of the Pacific
	Jr. Interpreter Agreement - Alaska Sealife Center	Policy Contract - Cleveland Metroparks Zoo	Volunteer Agreement - Audubon Zoo
	Volunteer Agreement - Erie Zoo	Code of Conduct - Toronto Zoo	Volunteer Agreement - Erie Zoo


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		Animal Handling/Zoonosis
	Zoonosis; Reptiles - Jacksonville Zoo	Zoonosis Powerpoint in pdf- RHWA	Zoonosis; Birds - Jacksonville Zoo
	Zoonotic Diseases Course Outline - Jacksonville Zoo	Zoonosis; Amphibians - Jacksonville Zoo	Zoonosis; Fish - Jacksonville Zoo
	TB Information - Maryland Zoo	Zoonosis; Arthropods - Jacksonville Zoo	Zoonosis; Mammals - Jacksonville Zoo
	Animal Venue Policy - Jacksonville Zoo	Animal Handling Overview - RHWA	Animal Handling Guide - Lee Richardson Zoo
		Animal Handling Example - RHWA
		Animal Handling Checklist - RHWA

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		Applications
	Zoo Teen Application - Indianapolis Zoo	Scholarship Application - Oglebay's Good Zoo	2007 Application Rubric Brookfield Zoo
	Diver Application - Indianapolis Zoo

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		Evaluations/Feedback
	Volunteer Survey - Philadelphia Zoo	Peer Review	Guide Certification Evaluation - Jacksonville Zoo
	Feedback Survey CL - National Zoo	Interest Assessment Letter - Indianapolis Zoo	Exit Questions National Zoo
	Assessment Policy - National Zoo	Summative Evaluation -article - Fields Museum	Guide Certification Eval. - Jacksonville Zoo
	Feedback Survey - National Zoo	Educator Evaluation - Jacksonville Zoo	Training Assessment - National Zoo
	Interpret Assessment - Maryland Zoo	Docent Renewal Form - San Antonio Zoo	Self Evaluation; Assignment - Unknown
	Self Evaluation From - Aquarium of the Pacific	Self Evaluation - Cabrillo Aquarium	Educator Check-In - Vancouver Aquarium
	Self Evaluation Cover Letter - Cabrillo Aquarium	Self Evaluation - Living Desert

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		Groups
	Group Projects Guidelines - Philadelphia Zoo	Group Service Agreement - Indianapolis Zoo	Group Documentation - Indianapolis Zoo
		Personal Information Sheet - Indianapolis Zoo

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		Icebreakers
	Animal Icebreaker - Point Defiance Zoo & Aquarium	Bingo - Point Defiance Zoo & Aquarium	Vocal Puzzle - Point Defiance Zoo & Aquarium
	Animal Icebreaker-Answers - Point Defiance Zoo & Aquarium	Name Your Underpants - Point Defiance Zoo & Aquarium
	Games for Teens - Cameron Park Zoo
	Sweet Tooth - Cameron Park Zoo
	Sweet Tooth Questions - Cameron Park Zoo
	Silent Structures - NJAAS





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		Intern
	Recruitment Letter - Alaska SeaLife Center	Intern Program (pdf)- Birmingham Zoo	Internships - Animalia Consultants
	Intern Description - Virginia Aquarium	Intern Agreement - Indianapolis Zoo
	CELO (Intern) Application - Brookfield Zoo

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		Interview Questions
	National Zoo	Brookfield Zoo	Interviewing Guide
	Seattle Aquarium	Vancouver Aquarium	Interview Tips

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		Interpretation/Visitor Experience
	The Visitor Experience & Volunteers - Point Defiance Zoo	Creating Programs - San Antonio Zoo	Recipe for Change - Birch Aquarium
	Visitor Experience Handout	Interpreter Workshop	Roots of Interpretation
	VE Survey	Visitor Survey1- National Mississippi Museum	Venue Survey - John Ball Zoo
	VE Interpreters Survey	Visitor Survey2 - National Mississippi Museum	Visitor Exit Survey - John Ball Zoo
	VE Layout Draft	Visitor Survey - Mote Marine Lab	Volunteer Greeter Survey - Squam Lakes
	VE Education Vol. Schedule	Visitor Survey - John Ball Zoo
		Visitor Survey06 - John Ball Zoo

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		Job Descriptions
	Interp. Diver - Shedd Aquarium	Exhibit Interpreter-Newport	Penguin Assistant, Job Description New England Aquarium
	Pool Maint. Diver - Shedd Aquarium	Tour Guide - Fossil Rim	Volunteer Guide Job Description - Toronto Zoo
	Exhibit/Maint. Diver - Shedd Aquarium	Docent - Riverside Zoo	Summer Info Job Description - Toronto Zoo
	Job Description - VC - Brookfield Zoo	Docent Job Description - Brookville Zoo	Zoo Ambassador Job Description - Toronto Zoo
	Job Description; Youth Coordinator - Chicago Zoo Society	Job Description; Visitor Programs Manager - Indianapolis Zoo	Volunteer Coordinator Ad - Riverbanks Zoo
	Job Description; Volunteer Keeper Staff - Rolling Hills Wildlife Adventure	Volunteer Coordinator Ad - Lowery Park	Job Description; VC - Phoenix Zoo
	AmeriCorps Job Listing - Alaska SeaLife Center	Dive Program - Indianapolis Zoo	Diver Job Description
	Keeper Assistant Rules - Phoenix Zoo	Job Description, Sign - Toronto Zoo	Lead Diver Job Description
	Birthday Party Instructions - Seattle Aquarium


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		Liability/Waivers
	Proprietary Waiver - Mystic Aquarium	Liability Release - Decatur Park	Protocol for Papers -IZS
	Right of Publicity Release- IZS	Liability Release - IZS	Volunteer Release- Tulsa Zoo
	Substance Abuse Policy- IZS	Oglebay's Good Zoo	Shedd Aquarium
	Consent & Release - Birmingham Zoo	Incident Report - Virginia Aquarium	Code of Conduct/Liability - KC Zoo
		Waiver - RHWA	Zoonosis Waiver - RHWA

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		Manuals/Bylaws
	Volunteer Manual - Virginia Living Museum	Volunteer Manual - Alaska SeaLife Center	Volunteer Manual - Houston Zoo
	Handbook - NCARI	Handbook - Houston	Handbook - Brookfield
	Handbook - South Carolina	Handbook - Nashville
	Handbook - Monterey Bay Aquarium (ppt)	Volunteer Manual - Monterey Bay Aquarium

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		Newsletters
	E-updates - Houston Zoo	Vancouver Aquarium - pdf	Friday Update - Vancouver Aquarium

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		Recognition
	Volunteer Award Nomination Form Sacramento Zoo	Nominations Form-template	Volunteer Emeritus Nomination Form - Monterey Bay Aquarium
	100 ways to recognize vol.	Award Requirement Outline	Volunteer Award Requirements Sacramento Zoo
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		Teen Programs
	2007 Program Houston Zoo	Youth Vol. Application 1 Brookfield Zoo	Interview Questions Houston Zoo
	Flyer Philadelphia Zoo	Youth Vol. Application 2 Brookfield Zoo	Interview Questions
	Summer Student Program	New Application Houston Zoo	Interview Questions Vancouver Aquarium
	Program Description- Indianapolis Zoo	Return Application Houston Zoo	School Letter Indianapolis Zoo
	Youth Protection - Guidelines Jacksonville Zoo	Interest Letter National Zoo	Contact Letter Indianapolis Zoo
	Handbook Houston Zoo	Registration Form National Zoo	Year-round Youth Program - Toledo Zoo
	Requirements Oregon Zoo	Conduct Commitment Maryland Zoo	Teen Trip Permission/Release - Rolling Hills Zoo
	Teen Application - Moody Gardens	Exit Evaluation Houston Zoo
	Summer Docent - Cabrillo Aquarium	Do's & FAQ Houston Zoo
	Summer Docent Application Cover - Cabrillo Aquarium	JV Summer Calendar - Virginia Living Museum
	Summer Docent Teacher Referral - Cabrillo Aquarium
	Summer Docent Application - Cabrillo Aquarium


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		Volunteer Training
	Customer Service Presentation Audubon Zoo	Elements of Interpretation - Reptile Discovery Center	Volunteer Course Requirements - Jacksonville Zoo
	Customer Service for Vol Audubon Zoo	Schedule Explanation - John Ball Zoo	Docent Guidelines - Zoo Atlanta
	Volunteer Requirements - New York Aquarium	Interp. Station Guidelines- National Aviary	Training schedule Fall 06 - San Antonio Zoo
	Interpretation Workshop.pdf - Unknown	Training Dates-Virginia Living Museum	Training Volunteers in Customer Service 2001 Conf.- Audubon Zoo
	Don't Know Game-National Zoo	2006 Interp Workshop-Powerpoint	Training Powerpoint - John Ball Zoo
	Don't Know Game2-National Zoo	Interp Workshop-Powerpoint notes	Visitor Observation -National Zoo
	Draw Activity -National Zoo	Remember When -National Zoo
		Customer Service Visitor Description - Indianapolis Zoo
		Customer Service Name Association Game - Indianapolis Zoo
		Park Rules - Indianapolis Zoo
		Customer Service Six Acts - Indianapolis Zoo
		Customer Service Training, Vol - Indianapolis Zoo


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