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General Information

The John Ball Zoological Garden is owned and operated by the County of Kent. The John Ball Zoological Society is a 501(c)(3) nonprofit corporation serving as a private support organization for the John Ball Zoo. The Zoo Society incorporated in 1950 and has been working in partnership with the Zoo since that time.

The Society operates a membership program, Food Services and the Gift Shops, coordinates publicity and promotions, and conducts fund-raising operations. The Zoo Society contributions include funds for promotions, events, marketing, advertising, animal purchases, a portion of the education budget, and all capital exhibit construction.

Call (616) 336-4301 or Email info@jbzoo.org or fax (616) 336-3907

Mailing Address Shipping address

John Ball Zoo Society
PO Box 2506, 1300 W Fulton St
Grand Rapids, MI 49504

1439 Butterworth SW
Grand Rapids, MI 49504

Departmental Directory

Animal Sponsorship

fmiller@jbzoo.org (616) 336-3036
Birthday Parties guestprograms@jbzoo.org (616) 336-8526
Corporate & Zoo Events eteachout@jbzoo.org (616) 336-4375
Development & Fundraising fmiller@jbzoo.org (616) 336-3036
Education Programs kkemp@jbzoo.org (616) 336-4310
Employment www.johnballzoosociety.org/employment  
Event Sponsorship kbylund@jbzoo.org (616) 336-4374
Food Services concessions@jbzoo.org (616) 336-4326
Gift Shops giftsofthewild@jbzoo.org (616) 336-4327
Lost & Found info@jbzoo.org (616) 336-4332
Marketing & Public Relations kbylund@jbzoo.org (616) 336-4374
Membership member@jbzoo.org (616) 336-4312
Park Reservations & Group Sales kkemp@jbzoo.org (616) 336-4310
Rates and Hours www.johnballzoosociety.org/info (616) 336-4301
Rentals - weddings, parties, meetings facilityrental@jbzoo.org (616) 260-9221
Rides & Experiences tduthler@jbzoo.org (616) 647-7842
Scout Programs guestprograms@jbzoo.org (616) 336-8951
Zoo Camp (Summer Camp) kkemp@jbzoo.org (616) 336-4310
Team Building (Ropes Course) guestprograms@jbzoo.org (616) 336-8951
Volunteers & Interns jswarts@jbzoo.org (616) 336-4317
Website webadmin@jbzoo.org (616) 336-4927