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Membership Services Representative



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Position Overview

This is a seasonal position located at our Membership Entrance. Under the direction of the Membership Manager, the Membership Services Representatives will admit members through the Zoo’s front gate, ensuring prompt, efficient, accurate and friendly customer service and are devoted to providing visitor service in a variety of capacities dependent upon business needs. They also act as membership sales representatives, capturing new sales, processing membership cards, and promoting upgrades as well as providing a clear explanation of membership discounts and benefits. Will operate a computer/register and credit card processing equipment.
Download complete job description here

To Apply

Candidates MUST submit both a cover letter and resume for employment.  Please submit your resume and cover letter to:  member@jbzoo.org
or mail to:  John Ball Zoological Society, Membership Manager, PO Box 2506, Grand Rapids, MI 49501-2506.  Submissions after March 25th will not be considered

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